A: Early check-ins are based on availability on the day of arrival only. Late check-outs are based on availability on the day of departure only.Should a guest fail to depart the hotel prior to the 12:00pm check-out time they will be assessed a fee equal to half one night's lodging, including tax. Should a guest fail to depart the hotel prior to 4:00pm they will be assessed a fee equal to one night's lodging, including tax.
A: There is no smoking allowed inside the property, including in all Guestrooms, Balconies And Patios. The Best Western Plus Island Palms will assess a fee of $250.00 to guests that choose to smoke in guest rooms.
A: WiFi in the guest rooms is complimentary. Should you be utilizing one of our meeting spaces there will be a usage fee for WiFi. Please contact our sales department at 619-222-0561 for pricing. Wired In Access Is Available In Limited Amount Of Guest Rooms.
A: While we do not feature a formal business center we do have 3 computers with internet access available for our guests, one in the Casa Del Mar Lobby, and two in the Island Palms Lobby. These are available to guests for up to 15 minutes at a time should they need to print a boarding pass or directions.
A: No. However, we do feature an on-site massage facility. If you would like more information, or to book an appointment, please call one of our front desk agents at 619-222-0561 and they would be happy to assist.