September 05, 2014, Lesli
This hotel was an unexpected treat on our way from Tucson to Laguna Beach. It looked pretty from the pictures, but the reality was even better than we imagined. Check-in was quick and Megan made sure to make our stay special! Great staff and facilities. We can't wait to return.
July 28, 2014, Joan Johnson
After a booking disaster where I had written the wrong check in date on my calendar, I want to make sure that Danny, at the front desk is recognized. He saved the day for this Best Western employee and was soooo nice about my "blunder". We were able to stay after all at your wonderful (our favorite) hotel. Thank you again, Danny.
January 07, 2014, linda
we were upgraded at the hotel and were very thankful to Ray for helping us out with everything! You are the best!
October 24, 2013, Denise Marshall
Beautiful room with view of the marina. Called the night before to add an additional night and was told the room would be $40 more than the first night for the second night. When we arrived we had been upgraded to a junior suite for the same price for both nights, and at the same price as the regular 2 bed room we originally reserved. It was a handicapped accessible room with a great walk-in shower. The pool and spa were right outside our door. The only drawback was the fact that the ice machine was on the second floor and there is no elevator in our building. Other than that everything was perfect for our Sea World getaway with our 3 1/2 yr old grandson. Super spacious room, very clean and comfy beds. Will definitely stay there again. Have stayed at both Kona Kai and Humphreys on Shelter Island and this beats them both!
Tropical Oasis by the Bay
October 22, 2013, Ron Adams
My wife and I stayed at the Island Palms for 4 days, 3 nights and thoroughly enjoyed our stay. Great location, very relaxing and quiet during the latter part of September. We were sometimes the only ones at poolside. We liked the pool in the older section for it's tranquil, serene ambiance.Tiki torches are lit at night giving it a balmy Polynesian flair. The tropical plants and palm trees make you feel like your at some exotic locale. Both pools have a great marina view with the Pt. Loma hills in the distance. Our room was in the newer section of the resort, the Casa Del Mar building, which had a bay view and I enjoyed watching the ships go by from the balcony. We really enjoyed taking walks along the shoreline which has fire-pits, a small sandy beach, also picnic tables and grass. One night we walked over to the Bali Hai restaurant for dinner, which was very good - the views of the San Diego cityscape at night are incredible. Be sure to reserve a table by the window, very romantic. The hotel has free parking, which is nice, plus free bikes to use to run around Shelter Island. ... overall we would go back again, it's a great value for the money and the room was clean, acceptable and quiet and all the staff pleasant. The weather was also fantastic when we were there, never went above 85 degrees during the day with clear blue skies and slight breezes, typical San Diego weather which is why we love it there.