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Hotel Meeting Space Review

See What Guests Are Saying About Our San Diego Venues

"The professionalism and skills of the staff was demonstrated by the ease in which they managed our event. The rooms were beyond what was promised and each retreat attendee was well pleased. We want to return for 2020."

- Will, San Diego Church of Christ - 11/19/2019

"Steve, I thought you would like to know that I received several emails and text messages with pictures throughout the weekend and today from the GMC team that stayed in your hotel. They loved it so much they didn't want to come home! They said one of the families in attendance were so excited to be there! Thank you for taking such great care of my clients! They can't wait to schedule next year's event. I hope to bring other groups there too! Thank you and have a great week!"

- Angela, Event Prep - 10/22/2019

"Jason, Steve and I would like to thank you and your staff once again for helping us with making our meeting a success once again. You make everything so easy for us and we look forward to coming back each time. I look forward to speaking with you again when we are ready to plan our meeting next year. Thank you again for everything!"

- Kate & Steve, Pacific States Marine Fisheries Commission - 10/10/2019

"It's always a pleasure to work with Andrea, Jason, and staff. We love coming to the hotel and are always taken care of kindly. Danny at the front desk is especially welcoming and nice."

- Dave, Penske Logistics - 8/1/2019

"Thank you so much again for a great week. Our staff really enjoyed being at the hotel and all of the amenities. The food was great, everything was done very well to meet all of our needs... everything was excellent."

- Nigel, Salvation Army - 7/31/2019

"Jason, thank you. Great conference and everyone raved about the food at the function on Tuesday evening. Thank you again for everything. It all went off without a hitch, which is what we expected with the Island Palms Hotel."

- Kari, Rocky Mountain Inc. - 4/25/2019

"Hi guys, Just wanted to send you a thank you note to let you know that everything went perfectly last week. All of our employees enjoyed their stay and raved about how beautiful the hotel was. Our meeting went smoothly and there was plenty of food and coffee. The food was excellent as well. You guys really did an awesome job!"

- Paula, CDC Small Business Finance - 4/15/2019

"Hello Steve & Jason, I wanted to take this opportunity to thank you for the outstanding job your hotel did for The Auto Club Alliance Top Agent FAM. The agents could not stop talking about the staff, the hotel and the location. It was a job well done and your staff was outstanding. It was a pleasure working with you."

- Jayne, Best Western® Hotels & Resorts - 4/15/2019

"Our stay was excellent! The food and service were all top notch! Special thanks to Jaime and Antonio. They are the best!! Besides Andrea and Jason. :) You are all wonderful to work with! Thanks again for all your help! P.S. We do want to come back in 2 years."

- Donna, USMB Churches - 4/3/2019

"From beginning to end, the staff at Island Palms collaborated as a team with our event coordinator. Any last-minute details were handled easily, and I needed a big favor that got done. Totally impressed! Your team is superb and accommodated as necessary. Please tell the Chef, the food was fantastic at the meetings and in the restaurant! We never left the property to eat because we were enjoying everything on the menu."

- Connie, ShopPros - 3/14/2019

"Our retirement party exceeded our expectations. You and your staff were instrumental in making the whole event an amazing experience for Gerry and I, as well as our guests. Everything that came after was icing on the cake. You made the planning of the party so seamless. You shared great ideas and were so responsive to our needs throughout the planning process. Your kindness and care absolutely relieved my party planning stress. Your staff was so attentive on the day of the party. The flow of the party was enhanced by everything they did, such as the smooth removal of the buffet after dinner and set up of our AV equipment for our game. Our guests loved the wonderful buffet. The food was fantastic. I appreciated the care of all your staff, and especially appreciated Amber, Antonio and the bartender. My husband and our guests could not stop sharing many positive comments. I am so happy we selected your venue for this most important event. Thank you so much for everything. On a scale of 1 to 10, I would rate the overall experience an 11. Everyone went above and beyond."

- Robin - 2/16/2019

“Hi Steve, Everybody did a great job taking care of us. The front desk was very helpful. You and Jason checked on us several times to make sure we were being taken care of. Everybody did an awesome job!” 

- Brenda, Coastal Transport - June 2018

“I want to express how grateful we are for all your efforts. Everything was fantastic! We have prepared a plaque for the hotel for all of the outstanding service.”

- Tatyana, Employer Support of the Guard and Reserves (ESGR)

“On behalf of the GBTA Hotel Committee, Matt and I wanted to send our heartfelt thanks to each of you and your respective teams who helped make our meeting last week at the BW Plus Island Palms a huge success. We mentioned in our meetings several times that we had not had a nicer view than the one you provided us with. Wow! The hotel resort is very special and it was the perfect location for us to conduct our January meeting. The service, the staff and the overall hospitality really helped us be productive. San Diego is a great city and we cannot wait to return in August for the GBTA Annual Convention. Please extend our thanks, well wishes and kudos to the all those involved who helped make our meeting memorable.”

- Phillip, Global Business Travel Association (GBTA) - January 2018

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