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Travel Information

Bartell Hotels Statement On Novel Coronavirus (COVID-19)

In light of recent COVID-19 developments, we have made the difficult decision to temporarily suspend operations here at Best Western Plus Island Palms Hotel. The health and safety of our guests and employees is our highest priority and we are committed to doing our part. We anticipate resuming operations as of May 1st, however, we will continue to monitor CDC guidelines and reassess based on appropriate travel demands and developments. As always, we are extremely grateful for your continued loyalty and look forward to welcoming you back for a much-needed getaway to our hotel in the near future.

If you have an existing reservation during this time, we're happy to help you adjust your travel plans. Our dedicated reservation agents will be reaching out to each of you individually in regards to your reservations. However, if you need immediate assistance, please contact us at / 1-800-922-2336. If your current travel plans do include a trip to San Diego, our nearby sister property, Holiday Inn Bayside, is open for business and ready to welcome you. 

Stay Safe, we’re all in this together. We’ll be saving you a spot in the San Diego sunshine.